Director
Sheila Bell
Training & Bookkeeping
Sheila established Swann Systems in 2002. With over 15 years of experience of running a small business in the area, Sheila understands first hand the needs of business owners. As well as being an experienced Bookkeeper, Sheila also deliverers 1 to 1 training on Accountancy and Payroll systems, including bespoke packages such as SAGE.
What Does Your Company Do?
We are specialists in supporting small/micro businesses for their bookkeeping requirements, from training/consultancy to being saviours of “piddly” pieces of paper (small receipts to the wider world).
How did it all start with Swann?
I was given SAGE DOS in 1993 to work with for the company accounts, having entered 6mths accounts twice and having to delete it all ( due to lack of experience) I vowed that I would make sure no other small business owner would have the same trauma. This ethos has continued ever since. Having split up with a partner running a successful IT company in 2002 Swann Systems was founded to continue with the accounting software training. With young boys to look after a regular income was required, hence bookkeeping was added services offered.
What’s Your Greatest Achievement?
I still “pinch” myself occasionally to believe that, I have grown the business with no assistance to have 5 staff/sub contractors, having brought up my boys and funded it all myself. The recognition from fellow business owners & contacts is humbling at times.
Which One Phrase Sums Up Your Attitude To Business Life?
Your client/customer comes first, aim to exceed their expectations, pre-empt what they are thinking, do everything with a smile.